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Security

How we protect this website and the platform, and how to report a security vulnerability to us.

Last updated: 2 November 2026

This website

  • HTTPS enforced with HSTS; nothing served unencrypted.
  • Strict Content Security Policy (CSP) with a unique per-page token: only our own scripts run.
  • Clickjacking protection: the site cannot be displayed inside another site's frame.
  • No script, tracker or font loaded from a third-party service.
  • Protected contact form: strict server-side validation, origin check, rate limiting and an anti-bot trap.
  • Pinned, audited and regularly updated dependencies.

The platform and API

The platform is designed following the OWASP Top 10 and Meta's recommendations:

  • encryption in transit (TLS) and of secrets at rest;
  • API keys stored hashed, revocable, with limited permissions;
  • verification of Meta webhook signatures before any processing;
  • strict separation of each customer's data;
  • limited, named administrative access, protected by two-factor authentication and logged;
  • encrypted backups and an incident response procedure.

Report a vulnerability

Think you have found a vulnerability? Write to securite@ekora.africa describing the issue, the steps to reproduce it and its impact. Our security.txt file is published at /.well-known/security.txt.

  • We acknowledge receipt within 3 business days [to be confirmed] and keep you informed of the fix.
  • Act in good faith: do not access other people's data, do not modify or delete anything, do not disrupt the service, and give us time to fix the issue before any disclosure.
  • Within this framework, we will not take legal action against you.

We do not offer a bug bounty programme yet.

ekora

EKORA connects businesses with their customers on WhatsApp: API, notifications and AI agents. Based in Libreville.

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